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Sr Site Specialist - Chemical Management

Company: Thermo Fisher Scientific Inc.
Location: South San Francisco
Posted on: May 3, 2021

Job Description:

Job Description

When you're part of the team at Thermo Fisher Scientific, you'll do important work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe. Your work will have real-world impact, and you'll be supported in achieving your career goals.

Location/Division Specific Information

South San Francisco, CA

Instrument and Enterprise Services Division

How will you make an impact?

Independently performs, verifies, and provides feedback on complex and varied services (registration, delivery, pick-up, and tracking of hazardous materials) for a varied client base.

What will you do?

  • Reviewing, creating, and maintaining of company data log sheets
  • Follows well defined procedures as outlined by Best Practices, SOPs & work instructions. Take direction from Site Supervisor/Manager regarding daily duties
  • Communicates with supervisor any customer issues or potential problems
  • Pickup of hazardous waste
  • Assisting in registration of chemicals into a chemical database and barcoding
  • Delivery of chemical packages within a laboratory environment
  • Sustaining and maintaining of chemical stockroom inventory
  • Ordering of stockroom supplies
  • Providing customer support to clients
  • Performing Area Audits of cross-functional areas within ULS
  • Works effectively with a diverse cross-functional team.
  • Performs other duties as assigned by management.

How will you get here?

Education

  • High school diploma or equivalent required.

Experience

  • Must possess a strong desire to serve the customer, and the interpersonal skills to deal with various levels of personnel at the customer site.
  • Must deliver excellent customer service to include maintaining a professional appearance at all times.
  • Must possess the operating skills to use handheld scanners and learn to enter data in various systems as necessary.
  • Must be proficient with a computer and the Microsoft Office suite of software.
  • Have demonstrated initiative in previous work experience.
  • Expanded tactical thinking that considers the impact on the broader organization.
  • Show concern for well-being & success of others.
  • Must possess a high level of communication skills to provide guidance to others in performing the work, to effectively present information and respond to questions or customer service requests and interact with various levels of the customer's organization.
  • Must be able to provide suggestions for corrective action and preventive customer service.
  • Must be organized and detail oriented to be able to prioritize own and other's work and meet business productivity metrics.
  • Must be able to apply sound judgment and decision-making skills in dealing with a variety of routine and non-routine issues
  • Listen to customer concerns, effectively diffuse dissatisfaction, and quickly identify course of action with first call resolution within established turnaround times
  • Attend required training sessions
  • Participate in projects and perform all other duties as assigned

Knowledge, Skills, Abilities

  • Must be able to read, write and speak English
  • Experience in laboratory setting or services preferred; experience in GLP/GMP environment preferred
  • Proactive approach to problem solving
  • Adapt to flexible and changing schedule in short notice
  • Ability to self-manage and operate independently
  • Detail oriented, problem solver, promotes team environment
  • Computer/software skills. (Outlook, Excel, Word, Power Point)
  • Display high level of confidentiality
  • Demonstrate sense of urgency
  • Strong time management and organizational skills

At Thermo Fisher Scientific, each one of our 75,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission-enabling our customers to make the world healthier, cleaner and safer.

Apply today! http://jobs.thermofisher.com

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Keywords: Thermo Fisher Scientific Inc., South San Francisco , Sr Site Specialist - Chemical Management, Other , South San Francisco, California

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