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Business Operations Analyst

Company: Integrated Resources, Inc
Location: South San Francisco
Posted on: June 6, 2021

Job Description:

The Knowledge Management Business Support Specialist will define the Knowledge Management and Business Process strategy, lead implementation, own tools & systems, and ensure a robust sustainability and maintenance plan for the PTD South San Francisco Device Development Group.
The Specialist will partner with the PTD Global Business Operations Knowledge Management team to ensure alignment to the current Knowledge Management infrastructure, objectives, tools & systems, and goals, in addition to preparing PTD SSF Device Development for future state
The Specialist will partner with regional (EU & US) device SMEs to ensure maintenance of the Business Process content, tools & systems
The Specialist will be responsible for leading projects to improve information flow across PTD South San Francisco Device Development community, facilitating change management processes, partnering with customers to identify and develop efficient knowledge management processes & tools, leading change & communication efforts, and communicating and collaborating with key stakeholders
The Knowledge Management Business Support Specialist will be a member of the PTD South San Francisco Device Development Business Operations Group. This group plays a key role within the PTD South San Francisco Device Development organization to implement and maintain processes and systems to sustain knowledge and business processes, a quality mindset and compliance that enables for filing and inspection-readiness and retention of tribal knowledge.
Job Responsibilities
Participate in Continuous Improvement efforts to assess how existing Knowledge Management (KM) practices and tools can result in quicker and better accessibility of information for device teams with a focus on the processes (the how)
Act in a liaison capacity with key stakeholder groups within and outside device development
Translate and simplify the Knowledge Management strategy to allow for accessibility, usability, sustainability for everyday users
Recommend the direction to be taken to enhance knowledge management and communications across groups and/or functions
Own, manage and maintain the tools & systems associated with repositories, share sites, etc.

Bachelor degree in communication, knowledge management or relevant experience, Knowledge Management Certification a plus

English( Speak, Read, Write )

Previous experience with oversight of an organizations Knowledge Management strategy, implementation, communications, and maintenance
Experience in medical device or device combination product design and development environment preferred
Experience in IT systems sustainability and maintenance preferred
Knowledge of FDA CFR part 210, 211 & 820, ISO 13485, and industry technical standards relative to device development. Understanding of international regulations and standards preferred
Strong project management and organizational skills required
Communicate with credibility and confidence

Minimum Degree Required: Bachelor's Degree

City: South San Francisco

Keywords: Integrated Resources, Inc, South San Francisco , Business Operations Analyst, Other , South San Francisco, California

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