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Service Engineer

Company: Myriad Genetics & Laboratories
Location: South San Francisco
Posted on: June 7, 2021

Job Description:


  • Accountable for the troubleshooting and root cause investigation to service and repair integrated robotic work cells in our NGS genomics CLIA laboratory
  • Provide the highest quality of service and support to our regulated clinical laboratory
  • Collaborate with multidisciplinary teams to develop our next generation instrumentation, new platform migrations, and next generation scripts to expand our ever growing CLIA laboratory
  • Completion of a training program to enable you to support highly sophisticated equipment
  • Develop, optimize and troubleshoot liquid handling processes on multiple instrument platforms (Tecan/Bravo/Beckman)
  • Interface with CLIA lab personnel providing the highest level of professional service and support
  • Responsible for maintenance and calibration tasks to keep our robotics and instrumentation running at peak performance
  • Create, maintain, and review various SOP documentation for training and support
  • Continuously optimize processes to increase both quality and efficiency
  • Maintain and develop the most advanced laboratory technology in molecular diagnostics in the Bay Area


  • Sunday-Wednesday (4-10's) 12:00pm-10:30pm
  • Overtime over 8 hours daily
  • Shift differential for weekend


  • B.S. in Engineering / Science or equivalent independent experience servicing and repairing complex laboratory instrumentation
  • 1+ years of experience working in a related field is preferred
  • Hardware and scientific instrument experience including the following
  • Proven hands on involvement with manual mechanical / electrical / software tasks
  • Instrument problem solving / troubleshooting / root cause analysis
  • Experience with liquid handlers (tecan/beckman/bravo preferred), plate readers, DNA sequencers, thermocyclers, robotic arms
  • Scientific instrumentation software experience a must
  • Eager to learn computer networking, can quickly become an advanced user of new software and coding (Python, Unix, OSX, Windows)
  • Software troubleshooting experience is a plus
  • Small project manufacturing experience is a plus (Mechanical assemblies, PCB mounting, working with CAD)
  • Independently driven, able to prioritize multiple tasks, organized and a critical thinker
  • Experiencing working within the regulations of a CLIA laboratory is a plus

Keywords: Myriad Genetics & Laboratories, South San Francisco , Service Engineer, Other , South San Francisco, California

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