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Web Delivery Manager (Contractor)

Company: Genentech
Location: South San Francisco
Posted on: June 7, 2021

Job Description:


  • Responsible for the coordination and execution of multiple website/mobile-related projects ensuring consistency with brand strategy and business objectives
  • Works in partnership with internal and external teams to deliver web projects on time and budget through effective management of the project timeline, issues, risks, dependencies, and deliverables
  • Has a good understanding of web best practices including user experience, SEO, A/B testing, and website performance optimization
  • Drives customer-centric service delivery, quality production, and optimization for impact and efficiency
  • Maintains high-quality data in and leverage analytics to drive data-driven decisions
  • Manages production agency/vendor management and UAT team to coordinate approval for launch
  • Adheres to processes and standards for campaign management and assess operational metrics in order to prioritize work and develop business-focused recommendations
  • Delivers Operational Excellence by identifying and implementing process improvements and informing standards that enable great customer experience
  • Uses expertise to influence overall service roadmap and portfolio
  • Tests pilots and drives adoption of new capabilities


  • Deep familiarity with service production marketing technology, processes, and tools
  • Experience with website management tools like AEM, Google/Adobe Analytics, JIRA, Confluence is highly desirable
  • Digital marketing knowledge and experience in multichannel/digital marketing preferred
  • Ability to apply data and analysis to drive decision making
  • Strong project management skills to meet goals within constraints of time and budget
  • Attention to detail to ensure quality and consistency of deliverables
  • Adept at vendor/agency management to maintain healthy partnerships and deliver operational excellence
  • Learning mindset and ability to identify/apply learning to other situations
  • Experience in the software, CPG, pharmaceutical or biotech industry preferred


  • Bachelor's degree
  • 3-5+/5-8+ years experience working in digital/software marketing, web production, marketing technology, or marketing operations related functions
  • 3+ years experience in digital marketing, preferably Web/Mobile

This is a Contractor assignment. The individual in this role will be employed by a third party, not by Genentech.

Keywords: Genentech, South San Francisco , Web Delivery Manager (Contractor), Other , South San Francisco, California

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