Member Service Representative I - Part-Time
Company: CENTRAL STATE CREDIT UNION
Location: Stockton
Posted on: January 14, 2026
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Job Description:
Job Description Job Description Description: Position Title:
Member Service Representative I Department: Operations Reports to:
Branch Manager FLSA Classification: Non-exempt Compensation: $21.00
- $26.20 per hour This is a floating position, must be willing to
travel to all branch locations (Stockton - 2, Lodi and San Andreas)
when needed and provide own transportation. Part-time hours for
this position are 16 hours per week with potential for additional
hours. Job Summary: Member Service Representative I provides a
broad range of services to the credit union membership conducting
financial and other services in the branch while providing
excellent customer service to all members. Supervisory
Responsibilities: None Duties/Responsibilities: Receiving and
disbursing cash and checks, posting deposits and loan payments.
Cross sell products and services; accept loan requests and refer to
the appropriate personnel for additional information as needed.
Assist members with home banking, electronic statements and stop
payments. May be required to assist and perform basic research on
member disputes, questions, and/or concerns by telephone, written
correspondence, or in-person. Responsible for adhering to all
established policies and procedures including but not limited to
Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Office of
Foreign Assets Control (OFAC), Customer Identification Program
(CIP), Member Due Diligence (MDD), HIPAA, ADA and other
federal/state compliance regulations. Gather information and report
Elder Abuse and SAR (Suspicious Activity Reports) to proper
departments and authorities. Responsible for maintaining current
knowledge of company policies, products, and services. Performs
other duties as assigned. Requirements: Required Skills/Abilities:
Excellent communication and interpersonal skills are required.
Strong attention to detail and excellent organizational skills.
Ability to work with minimal or no supervision. Time management
ability. Strong math, communication, and keyboarding skills.
Ability to cross-sell credit union products/services. Ability to
prioritize and manage multifunctional tasks. Ability to handle
cash. Education and Experience: High School diploma or equivalent.
Minimum three to six months prior teller experience or equivalent
is preferred. Physical Requirements: Prolonged periods of sitting
at a desk and working on a computer. May require standing and
walking 25% of the time, lifting up to a maximum of 50 pounds, and
other physical actions that include stooping, kneeling, crouching,
crawling, reaching, pulling and pushing. May be required to work in
an environment with high noise levels and unpredictable temperature
and ventilation. The above information on this position has been
designed to indicate the general nature and level of work to be
performed by employees designated for this position. It is not
designed to contain or be interpreted as a comprehensive inventory
of all duties, responsibilities, qualifications, or physical
requirements. Central State Credit Union is an equal opportunity
employer.
Keywords: CENTRAL STATE CREDIT UNION, South San Francisco , Member Service Representative I - Part-Time, Seasonal Jobs , Stockton, California
